Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Crypto & Bitcoin Casinos — to flag something we got wrong, ask how a bonus term actually works, tell us a site stopped paying out, or discuss a commercial arrangement. Email is the only channel we run, and the address is below.
Email the editorial team
Write to [email protected]. A member of the team reads every message. We aim to reply within two business days, and longer messages about factual corrections sometimes take a little more because we go back and check the operator's published terms before we answer.
What helps us respond faster:
- The page you are writing about — the URL, or the casino name as we list it.
- What you saw versus what we published — for example, a welcome bonus advertised with a different wagering multiplier or expiry than the figure on our page.
- A screenshot or a link to the operator's terms — offshore sites change promotions without notice, and a source lets us verify rather than guess.
- Your state, if the question is about access. Availability varies, and some operators self-restrict certain US states.
Please do not send us wallet seed phrases, private keys, exchange logins or casino passwords. No legitimate party ever needs them, and we will delete any message containing them. We also cannot act as an intermediary in a dispute with an operator — we have no authority over any casino we cover.
What our readers usually write in about
Most of the traffic to this address falls into a handful of buckets, and the honest answer to each is different.
Bonus terms that do not match
The most common correction request. Headline offers on this site come from operator-published promotions and are summarized alongside their conditions: BetPanda is listed with 10% weekly cashback, CoinPoker Casino with a 150% welcome bonus up to $2,000, Cryptorino with a 100% match up to 1 BTC plus 10% weekly cashback, Punkz with a 20,000 USDT welcome bonus plus 15% cashback. Every one of those carries playthrough requirements, time limits, maximum bet caps while a bonus is active, and eligibility rules that vary by country — check the operator's own terms page before you deposit, because it is the version that governs your account. If ours has drifted from theirs, tell us and we will update or pull the figure.
Payout, withdrawal and verification problems
We log these. If several readers report the same pattern at one site — slow BTC withdrawals, a document request that appears only at cash-out, a limit applied after a win — that feeds directly into whether a casino stays in our rankings. We cannot recover your funds or escalate to a licensing body on your behalf, but the operator's own support and the complaints process named in its license terms are the routes that exist.
Questions about coins and mechanics
Newer crypto players ask these constantly: which coin to use, why a deposit has not credited, why a withdrawal cost more than expected. Short version, and we will happily go into more detail by email:
- Volatility. Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and Dogecoin all move in price while your balance sits on a site. Stablecoins like Tether (USDT) and USD Coin (USDC) track the dollar and are what most players use when they want the balance to mean what it says.
- Network fees. On-chain deposits and withdrawals cost gas. ETH mainnet fees can dwarf a small deposit; LTC and several altcoin networks are cheaper. Check which networks a site supports before sending.
- Confirmation times. A casino usually credits after a set number of confirmations. "Instant withdrawal" in a site's marketing means its internal approval was quick — the blockchain still has to confirm, and nobody controls that.
- Wallets. A self-custody wallet gives you the keys; an exchange account does not. Some exchanges restrict transfers to gambling merchants. That is a policy matter between you and the exchange.
Corrections on fairness and licensing claims
We describe provably fair implementations, RNG certification and licensing (Curaçao, Anjouan, MGA) only as far as an operator publishes them and we can verify them. We do not claim a site is audited or licensed on its say-so alone. If you believe a licensing statement on this site is wrong or out of date, that is a correction we will prioritize. Findings on this page were last reviewed on Sep 23, 2026 by Rachel Barrett.
Commercial and partnership mail
Use the same address, with "partnership" in the subject line.
How we make money, stated plainly
Crypto & Bitcoin Casinos earns commission when a reader signs up through some of the links on this site. That is how the site is funded. It does not buy a ranking position and it does not buy a favorable write-up. Placement comes from our own review criteria — coin support, withdrawal speed and limits, verification policy, game range, bonus value net of wagering, published licensing and support quality — applied the same way whether or not a commercial relationship exists. We have no testing lab and we do not claim to have deposited at these sites; our assessments are desk research against operator terms, licensing registers and reader reports. If you think a listing reads like an advertisement rather than an assessment, say so in an email and be specific.
Three sites readers ask about most, and what we tell them
These are the operators at the top of our current rankings, and they generate most of our inbox. Each write-up includes the part people usually find out later.
BetPanda — editorial rating 10.0
Readers contact us about BetPanda mostly to ask whether the cashback is as simple as it looks. Its headline is 10% weekly cashback, which is a rebate on net losses rather than a deposit match — meaning there is no large balance to clear through a playthrough multiplier, but also no upfront boost. Cashback schemes generally have a qualifying period, a minimum loss threshold and sometimes a small wagering requirement on the credited amount, so read the promotions page before assuming it pays out automatically. The limitation worth stating: a loss rebate only returns value when you lose, and it is not a hedge. It reduces the cost of a losing week, it does not make the week profitable.
CoinPoker Casino — editorial rating 9.9
CoinPoker Casino comes up with readers who want poker alongside casino play in one crypto balance, which is a genuinely narrow field. Its offer is a 150% welcome bonus up to $2,000, and like all match bonuses it releases against wagering requirements with a time limit and excluded or low-weighted games — usually table games and live dealer contribute less than slots. Ask support for the release schedule if it is not published clearly. The limitation: a bonus built around a poker-first ecosystem suits players who will actually use the poker tables. If you only want slots and live blackjack, the effective value of the same headline number is lower here than elsewhere.
Cryptorino — editorial rating 9.9
Cryptorino draws questions because its offer is denominated in Bitcoin — a 100% match up to 1 BTC plus 10% weekly cashback. That ceiling sounds enormous and almost nobody reaches it; matching 1 BTC requires depositing 1 BTC, and the practical value for a typical deposit is the 100% match on what you actually put in, subject to playthrough, expiry and max-bet-while-bonus-active rules. The BTC denomination also means the dollar value of your bonus balance moves with the market, in both directions. The limitation: a crypto-denominated headline is the easiest number on this page to misread, and pairing a match bonus with cashback usually means the two cannot be claimed against the same wagering.
Comparing the headline offers before you email us about them
Every figure below is the operator's advertised promotion, not a verified payout. All of them carry wagering requirements, time limits and eligibility conditions set by the operator.
| Casino | Advertised offer | Offer type | Editorial rating |
|---|---|---|---|
| BetPanda | 10% weekly cashback | Loss rebate | 10.0 |
| CoinPoker Casino | 150% welcome bonus up to $2,000 | Deposit match | 9.9 |
| Cryptorino | 100% match up to 1 BTC + 10% weekly cashback | Match + rebate | 9.9 |
| Punkz | 20,000 USDT welcome bonus + 15% cashback | Match + rebate | 9.9 |
| Hyperlucky | 20% daily cashback up to $10,000 + 100 FS | Rebate + free spins | 9.6 |
| Winna | Up to 60% rakeback & 25% instant cashback | Rakeback + rebate | 9.6 |
| Thrill | Up to 70% rakeback + 10% cashback | Rakeback + rebate | 9.6 |
| BC Game | Four match bonuses up to $4,000 + 400 free spins | Staged match | 9.5 |
| Wild.io | Up to 350% across first three deposits + 200 free spins | Staged match | 9.4 |
| Vave | Up to 550 USDT + up to €75 free bet + 5% cashback | Match + sports credit | 9.4 |
What these sites actually offer, in case that is your question
Readers often email asking what a given casino has rather than what it pays. The libraries at crypto casino sites generally break into four groups: slots from third-party studios such as Pragmatic Play, NetEnt and others; table games — blackjack, roulette, baccarat — in both RNG and multi-hand formats; live dealer rooms streamed by providers like Evolution, where minimum stakes and table availability vary by time of day; and in-house originals, meaning crash, dice, plinko and similar games that are often the ones with provably fair verification attached. Exact counts and titles differ by operator and change often, so we do not publish catalogue totals we cannot confirm.
Several of the same operators also run a sportsbook beside the casino — Vave's offer includes a free bet, and rakeback structures at sites like Winna and Thrill typically apply across products. CoinPoker Casino sits next to a poker room. These adjacent products usually share one crypto wallet balance but have separate bonus terms, separate wagering contribution rates and separate limits, which is a frequent source of confusion in our inbox. Treat a sportsbook promotion and a casino promotion as two different agreements.
Legal status, age and the questions we cannot answer for you
You must be at least 18 to use the sites we cover, and 21 at some operators or where your state's rules set a higher minimum. Check the site's stated minimum age before registering; it is in their terms.
There is no federal legalization of online casino gaming in the US. The crypto casinos listed here are offshore operations licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. A handful of states run regulated online casino markets — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those licensed operators do not take crypto. For most US players, offshore crypto casinos therefore sit in a legal grey area rather than a settled one. Rules differ by state, some states are more explicitly restrictive, and operators self-restrict different states. Check your own state's law.
We will not advise anyone on getting around a geoblock, a state restriction, a KYC request or a sanctions check, and we will not answer email asking for that. Nor is "no KYC" a route to hiding income — US players are generally liable for tax on gambling winnings and on crypto gains, and that is a conversation for a qualified tax professional, not for us. Everything on this page is general information, not legal or tax advice.
If you are looking for how restriction-related listings work more broadly, our page on casinos outside self-exclusion schemes covers that territory.
If gambling has stopped being fun
Crypto casinos can take your money quickly, and price volatility means a balance can shrink even when you are not playing. Only stake what you can afford to lose. If you want to talk to someone, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Be aware that offshore sites may not provide the same player protections, deposit limits or self-exclusion tools as state-regulated operators — if you need a hard block, a state-level or device-level solution is more dependable than an operator's own setting.
If you write to us about this, say so in the first line and we will point you to resources rather than to a casino.
Before you send
- Include the page or casino name, and the specific claim or term in question.
- Attach a link or screenshot if you are reporting an inaccuracy.
- Leave out any credentials, keys or account passwords.
- Expect a reply from a person, usually within two business days.
Corrections carry the most weight with us. Offshore promotions and licensing details move faster than most review sites update, and readers spotting the gap is a large part of how this site stays accurate. Send it to [email protected] whenever you have something worth checking.